Apple | Mobile |
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Business Dev & Design Entertainment | Social Media Tech Web Video |
Apple | Mobile |
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Business Dev & Design Entertainment | Social Media Tech Web Video |
Develops management technology solutions
Year Established: | 1984 |
Funding: | |
Address: | Irving, TX 75062 |
Telephone: | |
Mobile: | |
Fax: | |
Mail: | info@lanyon.com |
Company URL: | http://www.lanyon.com |
Lanyon Inc. 104 Decker Court Suite 110 Irving Texas 75062
Tel +1 817 226 5656
Lanyon Inc. 104 Decker Court Suite 110 Irving Texas 75062
Tel +1 817 226 5656
13 Jan 2010
Fairmont Raffles and Swissôtel Select Lanyon Reservation Center Tool
14 Dec 2009
Louvre Hotels and Golden Tulip select Lanyon to leverage their distribution and sales synergies
03 Dec 2009
Lanyon secures $10 million in expansion funding
20 Aug 2009
Lanyon acquires DirectConnections!
01 Jun 2009
Lanyon appoints Mike Boult as Chief Commercial Officer
01 Sep 2008
British Airways selects Lanyon
23 May 2008
Lanyon acquires RFPExpress
12 Mar 2008
Lanyon helps hotels show their green credentials
18 Jan 2008
Institute of Travel Management renews Lanyon agreement
27 Nov 2007
CASMA awards First Outstanding Achievement Award
09 Oct 2007
Lanyon names HEDNA President to lead sales and marketing activities
28 Sep 2007
ETABid launches free guide for suppliers to winning corporate travel RFPs
04 Jun 2007
Hotelscene adds Lanyonââ¬â¢s RFP service to its toolbox of online corporate booking tools
01 Mar 2007
Oakwood Worldwide adopts Lanyon solution for increasing temporary housing RFP opportunities
12 Feb 2007
Lanyon launches the worldââ¬â¢s first comprehensive suite of eRFP tools for the corporate travel buyer
04 Oct 2006
Lanyon brings its experience and 32000 hotels to the Corporate RFP table
18 Jul 2006
Lanyon extends language capability to its industry content database
12 Jul 2006
Lanyon launches corporate RFP management tool
04 May 2006
Lanyon expands reach for corporations and adds to global sales & marketing team
16 Jan 2006
HTNG workgroup to address the challenge of content management in distribution
10 Jun 2005
Cendant Hotel Group automates request-for-proposal process
31 Mar 2005
Lanyon Customer Summit 2005 concludes marking record attendance
15 Mar 2005
Lanyon Customer Summit 2005 prepares customers for the future
Lanyon Inc. 104 Decker Court Suite 110 Irving Texas 75062
Tel +1 817 226 5656
28 Jan 2010
Dallas Texas ââ¬â 28 January 2010 ââ¬â Lanyon Inc. (www.lanyon.com) today announced the availability of Lanyon Engagement & Project Sourcingâ⢠the first corporate sourcing solution to address the $50B global market for mid to long term stays.
Launch customer Karoline Mayr Senior Manager Global Travel Procurement for Deltek Inc. said ââ¬ÅAs a company with many new and ongoing long term engagements to support client activity we have struggled with inefficient processes to locate communicate and finalize accommodation for our travelers. The existing transient sourcing process simply didnââ¬â¢t support the needs for this type of travel. We are delighted to be a launch customer for Lanyonââ¬â¢s new Engagement & Projects Sourcing solution. We believe that this new tool will enable us to provide a better service for our internal users streamline negotiations and communications with suppliers and achieve greater savings through a competitive bidding process.ââ¬Â
ââ¬ÅLanyon has a long history of innovation within the hospitality industry which is a direct result of our singular focus on client needs.àAs a result of this focus we were led by our clients to develop Lanyon Engagement & Project Sourcing to satisfy a specific need for firms of consultants etc with hotel and corporate apartment suppliers for both short and long term projects that were incapable of being satisfied with the existing transient RFP process.àThis need was the genesis of Lanyon Engagement & Project Sourcingââ¢ââ¬Â said Todd Tyler President & Chief Executive Officer for Lanyon.
Lanyon Engagement & Project Sourcing will save travel buyers time in sourcing individual properties and deliver new savings through a competitive bidding and negotiation process.ÃÂ Notable features include:
Lanyon Engagement & Project Sourcing is being made generally available to corporate travel buyers on February 15th 2010 and is being presented during a Lanyon Webinar entitled ââ¬ÅMissing: 50% of your hotel spend.ââ¬ÂàInterested parties can register for the Webinar by visiting: https://www1.gotomeeting.com/register/736160528
For 25 years Lanyon has been delivering exceptional content distribution technologies to the travel industry. Today as the worldââ¬â¢s largest online hospitality marketplace Lanyon is the recognized leader in RFP content and spend management solutions for the global travel industry. Established in 1984 and headquartered in Dallas Texas Lanyon is proud to serve the needs of thousands of customers including leading multinational corporations travel management firms consortia car rental airlines and over 90000 worldwide hotels.
For further information on Lanyon please contact:
Todd E. Tyler President & CEO
Lanyon Inc.
104 Decker Court Suite 100
Irving Texas 75062
Phone: +1 (817) 226-5656
Fax: +1 (866) 840-9987
todd.tyler@lanyon.com
To learn more about Lanyon visit http://www.lanyon.com
Contacts
Roland Tanner
Lanyon Inc.
roland.tanner@lanyon.com
+44 1844 211644
Lanyon Inc. 104 Decker Court Suite 110 Irving Texas 75062
Tel +1 817 226 5656
13 Jan 2010
Dallas Texas ââ¬â 13 January 2010 ââ¬â Lanyon Inc. (www.lanyon.com) the leading independent provider of RFP management content management and connectivity management technology to the global travel industry today announced that they have launched a comprehensive content communication tool that will be used by the Fairmont Hotels & Resorts Raffles Hotels & Resorts and Swissôtel Hotels & Resorts brands in their global reservation centers.
This launch is a direct result of a multi-year agreement that Fairmont Raffles and Swissôtel brands entered in to with Lanyon for the development of a product that could benefit from the extensive content within Lanyon.
The Fairmont Raffles and Swissôtel brand contact centers have partnered with Lanyon to develop a new content solution for their call center agents which delivers up to date relevant and accurate information for reservation sales agents to provide to their callers.
The new Lanyon Sellweb solution leverages Lanyonââ¬â¢s extensive RFP and Content Management technologies and aggregates property information from several data sources including the Lanyon on-line database data held on the destinations chain policies and promotional information and displays it in a clean and easy to use reservation center application.
àââ¬ÅWe are delighted to implement this new capability within the Fairmont Raffles and Swissôtel brandsââ¬Â said Roland Tanner Lanyonââ¬â¢s Chief Operating Officer. ââ¬ÅThe development of this solution has been in direct response to the needs expressed by our hospitality clients.àIt is exciting not only to see this solution fully deployed but also to receive the great positive response from reservation center users who are excited to access this rich source of information.ââ¬Â
ââ¬ÅThe new Sellweb solution from Lanyon will enable sales agents in all of our reservation centers to more effectively communicate the features and benefits of any of a hotelââ¬â¢s products and attributes. The content is richer and more flexible than you generally find within a central reservation system and can be updated by the hotel using the Lanyon Content Control Centerââ¬Â says Jeff Senior Executive Vice President Marketing and Sales.
The Fairmont Raffles and Swissôtel brands are owned by Fairmont Raffles Hotels International a leading global hotel company with 94 hotels and resorts worldwide.àThe company also manages Fairmont and Raffles branded Residences Estates and luxury private residence club properties.
For 25 years Lanyon has been delivering exceptional content distribution technologies to the travel industry. Today as the worldââ¬â¢s largest online hospitality marketplace Lanyon is the recognized leader in RFP content and spend management solutions for the global travel industry. Established in 1984 and headquartered in Dallas Texas Lanyon is proud to serve the needs of thousands of customers including leading multinational corporations travel management firms consortia car rental airlines and over 90000 worldwide hotels.
For further information on Lanyon please contact:
Todd E. Tyler President & CEO
Lanyon Inc.
104 Decker Court Suite 100
Irving Texas 75062
Phone: +1 (817) 226-5656
Fax: +1 (866) 840-9987
todd.tyler@lanyon.com
To learn more about Lanyon visit http://www.lanyon.com
Contacts
Roland Tanner
Lanyon Inc.
roland.tanner@lanyon.com
+44 1844 211644
Lanyon Inc. 104 Decker Court Suite 110 Irving Texas 75062
Tel +1 817 226 5656
3 Dec 2009
Dallas Texas ââ¬â 3 December 2009 ââ¬â Lanyon Inc. the leading provider of content bid and spend management solutions to the global travel and hospitality industries today announced that it has received $10 million in expansion funding from Frontier Capital. Frontier is a private equity firm providing growth equity to technology enabled business services companies.
As the worldââ¬â¢s largest online hospitality marketplace Lanyon provides content and bid management solutions to over 90000 hotels and spend management solutions to hundreds of corporations. Together with the travel management companies that use its solutions it handles an annual demand for 95 million room-nights with an economic value approaching $18 billion. Frontierââ¬â¢s investment will support expansion of sales marketing and customer support resources together with further enhancement of the companyââ¬â¢s on-demand solutions.
ââ¬ÅLanyon has consistently experienced exceptional growth. This can be attributed to the value delivered by our solutions making us a trusted and independent partner to a growing number of hotels and corporations seeking improved hospitality procurement processesââ¬Â said Todd E. Tyler President and Chief Executive Officer of Lanyon. ââ¬ÅWith this funding from Frontier Capital we will be able to accelerate the introduction of additional solutions and build out service delivery as we increase the number of our customers.ââ¬Â
ââ¬ÅWe have been very impressed with the evolution of Lanyon as it has brought innovative solutions to both suppliers and buyers of travelââ¬Â said Michael Ramich partner of Frontier Capital. ââ¬ÅNow more than ever the travel and hospitality industries are demanding the efficiency and transparency facilitated by Lanyon solutions. We are pleased to partner with Lanyon in accelerating the companyââ¬â¢s growth trajectory.ââ¬Â
Frontier CapitalÃÂ was founded in 1999 as a private equity firm focused on providing capital and support to technology enabled business services companies. Frontier invests in high growth companies with a proven solution in the marketplace that can benefit from capital to accelerate growth fund acquisitions or generate shareholder liquidity. The firm is based in Charlotte NC and currently has $160 million under management. For more information on Frontier Capital visit www.FrontierCapital.com.
For 25 years Lanyon has been delivering exceptional content distribution technologies to the travel industry. Today as the worldââ¬â¢s largest online hospitality marketplace Lanyon is the recognized leader in RFP content and spend management solutions for the global travel industry. Established in 1984 and headquartered in Dallas Texas Lanyon is proud to serve the needs of thousands of customers including leading multinational corporations travel management firms consortia car rental airlines and over 90000 worldwide hotels.
For further information on Lanyon please contact:
Todd E. Tyler President & CEO
Lanyon Inc.
104 Decker Court Suite 100
Irving Texas 75062
Phone: +1 (817) 226-5656
Fax: +1 (866) 840-9987
todd.tyler@lanyon.com
To learn more about Lanyon visit http://www.lanyon.com
Contacts
Roland Tanner
Lanyon Inc.
roland.tanner@lanyon.com
+44 1844 211644
Lanyon Inc. 104 Decker Court Suite 110 Irving Texas 75062
Tel +1 817 226 5656
December 18 2009 Â -Â Tech firm Lanyon in January will launch a new product to help travel buyers overcome challenges related to hotel rate integrity including improper rate loading in global distribution systems and other hotel revenue management tactics that some say prevent travelers from booking negotiated rates. Hotel property revenue managers scan room availability daily and oftentimes "will look at rates that are a lower yield and close out those buckets and you will not be able to get the preferred last room available rate that you are expecting" said Lanyon chief commercial officer Michael Boult during a recent webinar. "Revenue managers can directly update the availability inside the property management system and inside the central reservation system and they will look at the occupancy levels and forward bookings and will look to maximize the hotels revenue." "Revenue management tricks by the hotels are always a concern" said Booz & Co. global sourcing manager Doug Weeks. "Weve had a rate [in New York City] this year and can almost never get it and by default our travelers are booking rooms at a couple of hundred dollars more per night." Though initial rate loading in GDSs has improved buyers still face obstacles from a process prone to human error. "Many times hotels dont get the rates loaded in the GDS until well into March" said Universal Music Group senior director of travel services Pamela Witherspoon. "We do two rate audits starting in January and are able to see if the hotels load the rates in the specified GDS. We are typically at about 60 percent at the end of December and hopefully 80 percent to 90 percent by March. It is probably the most frustrating process next to the hotels not answering the bids once solicited." Called Rate Bookability Lanyons automated rate integrity product will enable corporate customers "to create a customized review window check all preferred [rates] and send automated emails to the properties [noting] what days they failed [to offer the rate] and [in] what GDS" Boult said. During a conversation with Management.travel last month Boult said the tool "will look at all the properties [in your travel program] and give you a report. You can do it seven days in advance or 90 days--whatever you want--and it is going to find holes in [in the application of negotiated rates] so you can correct the problem before you book as opposed to going back through the expense reports after the fact." Lanyon claims its solution--to be priced with a per-use fee--could save corporate clients an average of $10 for every $1 invested. The company estimated that problems associated with rate integrity cost "global corporations an additional $3 billion annually in hotel expenditures." Other Tools Travel management companies and other tech firms for years have recognized hotel rate integrity problems and built or enhanced tools--including auditing services--to help buyers maximize their preferred rate agreements. During the first half of 2008 Sabres Travelocity Business built a point-of-sale product that generates an email for both online and telephonic reservations if a booked rate is higher or lower than the negotiated rate and notifies the traveler and travel manager. Additionally Sabre Travel Networks Hotel RFP Solutions technology built upon the BidStork product acquired in 2008 determines if loaded rates are higher or lower than the negotiated rate and notifies the hotels and the travel manager. BCD Travels Advito consultancy meanwhile enhanced its rate auditing tool in December 2008 to monitor rates in GDSs and identify discrepancies between what corporations negotiated and what actually is available to their travelers. "A number of our clients want updates periodically throughout the year to make sure that the hotels havent dropped any rates or made any changes that they shouldnt have made" said Advito vice president of business solutions Bob Brindley. "Rate integrity is key to traveler compliance to the self-booking tools" said Ingersoll Rand global strategic sourcing director Tom Barrett. He explained that his company relies on Advito to confirm rates via a request for proposals tool and works with agents to test rate availability in the self-booking tool "to make sure all the amenities are viewable." After enhancing a robotic auditing tool in 2004 to test future dates Carlson Wagonlit Travel can help clients track rates that become inaccessible in the GDS and send automated inquiries to the hotel properties according to CWT Solutions Group project manager Sherie Hermann. "The first line of defense is to audit the GDSs so that you can validate that what you have negotiated has been loaded in the GDS and available to book" Hermann said. CWT estimated that the initial margin of error after the first rate audit is 40 percent to 60 percent and 20 percent to 40 percent after a second audit. The LRA Wrinkle Different interpretations of last room availability add a layer of complexity to the issue of rate integrity. Some believe LRA means that a preferred rate should be available--although not always through the GDS--until the hotel reaches 100 percent occupancy. However hotels increasingly agree to LRA only on certain room types--and in some cases for a limited allocation of rooms--leading to confusion among customers. "Some travel buyers think LRA means any room in the house is available but not all hotels define it that way" said consultant Carol Ann Salcito of Management Alternatives. "Some hoteliers define it as only a standard room; you need to know and understand how it is defined and you have to be specific about the property itself." "If you have granted someone true LRA and that is your deal then what should happen from heck or high water is that last room gets sold at that price to that client" said Mark Carrier senior vice president of B.F. Saul Company Hotel Division which owns 18 hotels and franchises with Best Western International Hilton Hotels InterContinental Hotels Group and Marriott International. "However there are rooms out there that werent negotiated hard LRA and they get yielded out by the property management system and the rates are not available because it is sold out and has moved on to a much higher rate structure." "Most travel managers believe that LRA is what they want and need; however I am not convinced that it works to our advantage" said Universals Witherspoon. "Most people dont know really what it means. Hotel revenue management can close out a category at any time so it is important to know how many rooms are in that particular category and how often you obtain that rate. We need to use our relationships with our hotel reps to gain further understanding of LRA how it works with their particular hotel and why at certain times we are not able to obtain our negotiated rates."
Frontier Capital LLC