Apple | Mobile |
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Apple | Mobile |
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Business Dev & Design Entertainment | Social Media Tech Web Video |
Provides email security and infrastructure solutions to large enterprises.
Year Established: | 1998 |
Funding: | |
Address: | Emeryville, CA 94608 |
Telephone: | |
Mobile: | |
Fax: | |
Mail: | info@sendmail.com |
Company URL: | http://www.sendmail.com |
Only a formal assessment of messaging networks can determine the risks an organization faces.â
â Brian Burke
    Research Manager
    IDC Security Products
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Insurance Networking News March 9 2010
Alexa Jaworski
Storing data is nothing new for securities firms. In many operations every action of every executive and staffer from business transactions to phone calls to emails is recorded and stored electronically. In the digital era its become common practice a sign of good business management.
But with the onslaught of high-profile media cases and new regulations handed down from the Securities and Exchange Commission and other government agencies the issue is not keeping that data "somewhere."
The real issue is retrieving the data when needed. From the cloud. From servers. From cassettes. Even from cabinets.
Quickly.
"With the regulatory and compliance initiatives coming up now increasingly financial firms and a lot of corporations have the mindset that they have to keep everything and store it. However when you do that youre not necessarily thinking about how youre going to get it out later said Katey Wood an analyst who covers the process called e-discovery for research firm 451 Group. "You just want to make sure its there if you need it."
For example any time theres a lawsuit your securities firm is going to have to produce all of its relevant electronically-stored information thats related to the case. "There are really tight timeframes around that and tough sanctions if you dont comply with them" Wood says. "Therefore companies want to be able to gather up their information quickly and determine whats relevant."
One of the biggest problems when it comes to data retrieval is precision sifting through loads of different kinds of data in order to find information related to one single subject. The data may be in different formats on tapes on shelves or "sitting loose" in a Microsoft SharePoint archive online Wood notes.
"Thats one of the challenges of getting stuff out of an archive or compliance or regulatory system-figuring out what your goal is and getting through all these massive tons of data" explained Wood. "There are all of these different repositories in an archive in a corporation and a lot of times they arent unified with some kind of search system."
Companies such as San Francisco-based enterprise infrastructure software provider Autonomy Zantaz have tried to address this issue and help firms improve their data retrieval process.
The biggest problem is unstructured data. This is information that doesnt exist in columns and rows in databases but rather in documents emails and audio "where the data itself is not described" digitally in a way that makes retrieval easy said George Tziahanas vice president of compliance at Autonomy Zantaz.
Banks broker dealers and the like are under all types of requirements to save books records and other operating information for a long time. But now those requirements have been extended to include more and more electronic information such as email instant messages and even postings on social networks under new guidance from the Financial Industry Regulatory Authority explained Tziahanas.
"The question then becomes Why are you storing this?" he said. The answer is for very specific reasons such as the regulators wanting to look at it at some point or because the firm is going to get hit with a lawsuit which means the data will have to be produced. That gets to access technology which gives you the ability to go in and access all kinds of information of different types in different places understand what it is what matters and produce it."
Using some mathematical algorithms and software tools Autonomy Zantaz has been able to develop a technology that helps users understand exactly what the content they are filtering through is about-and once you know what youre looking at then you can actually start utilizing the data Tziahanas explained.
"If you dont understand what that information is its pretty tough to take the appropriate action whether its archive it save it get rid of it etc." he said.
Most of the largest banks in the world archive all of their messages of various types with Autonomy Zantaz said Tziahanas. "On top of those archives we put a supervision surveillance platform that executes policy that looks for specific types of things-complaints rumors inside information violations etc.-- and it serves those up for reviewers and compliance officers to see if there are potential violations."
Over the last year Autonomy Zantaz has spent a lot of time tying more investigative tools into its supervision platform because users have had to start asking new questions of the data much more quickly he said.
One of the significant issues within Wall Street firms has to do with the way information has been managed within the firm said Mary Knox research director for Gartner Industry Advisory Services banking and investment team.
"Typically data and other information has resided within each of the business units associated with individual applications which means its been widely distributed. Its everywhere" Knox said.
Part of the issue with it being distributed in that fashion is that there has been no central control that is placed around it. "When you have no central control its not only that the information is not centrally located to be readily accessed but there havent been rules and standards about how information should be archived how it should be documented" she said.
What Knox has been analyzing among Wall Street firms is a general move toward more centralized data and information management. "One of the things that has been helpful is the move to greater electronification" she explained.
When it comes to older information in many cases there is still a lot of paper spreadsheets "but as things are moving to more centralized environments and being electronified with controls being put around it this information becomes more readily accessible" she said.
The fact that companies acquire data from a variety of different places where a lot of people have touched changed and adjusted the data also is a major challenge said Rick Enfield director of product management at Asset Control a New York company that provides management software for reference and market data.
"The entire internal control process isnt as structured as it really needs to be" he said. "A lot of companies are really looking at their risk metrics and processes which is requiring them to pull and access data across the organization in ways that have not received the focus they would have in the past. Whats complicating a lot of this is lack of standards. As long as you dont have standards these type of projects will be complicated."
Beyond the issue of data retrieval continuing growth in the amount of data being created has become a major challenge facing firms said Greg Olsen director of business development at email and messaging infrastructure provider Sendmail.
Sendmails Sentrion product is deployed at a site that will use content policies to make determinations as to what messages will be copied into an archive and send those messages to the archival system according to the company. The other point of intersection is the use of search features in the archival system to update and improve the lexicons used to apply policy in the Sendmail Sentrion product.
"The additional requirement is the ability is to have very fine-grain control on who can see what in archives because there are many stakeholders in an organization that may need access to an archive but you may need to be able to control what a person in a given role in an organization can actually see" noted Olsen. "There are concerns in Europe around the expectation of privacy employees have when in those instances there may be a case where actual identities must be protected from disclosure so content might be accessible but who sent it might not be."
This article was reprinted with permission from Securities Industry News.
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Donald J. Massaro
President and CEO
Donald Massaro brings more than 30 years of success building and managing both public and privately-held technology companies. Mr. Massaro is responsible for strategic planning and execution, and corporate leadership to establish Sendmail as a market leader in the emerging content security market.
Most recently, he held the position of CEO and co-founder at Reconnex Corporation, a provider of content-monitoring security appliances. Mr. Massaro began his career at Shugart Associates as founder and CEO. Xerox acquired Shugart Associates and in 1979 appointed Massaro President of the Office Products Division. As head of the Office Products Division (XOPD), Massaro created a business unit to develop and market products based on the technologies developed at Xerox's famed Palo Alto Research Center (PARC). In 1981 XOPD announced Ethernet and the Star Information System that incorporated and introduced the world to a number of office technologies that have become standards: Ethernet, the Iconic Desktop, Client-Server Architecture, Electronic Printing, etc.
After Xerox, Mr. Massaro was a founder (1982) and CEO of Metaphor Computer Systems, which was acquired by IBM in 1991. Don has held CEO positions at Silicon Gaming (SGIC), MainStreet Networks and Array Networks.
Massaro holds a Bachelor of Science degree in aeronautical engineering from the University of Notre Dame and received a Master of Science degree in mechanical engineering from Northwestern University. In addition, Massaro was a PhD engineering candidate at the University of California at Berkeley.
Glen D. Vondrick
Executive Vice President and COO
With more than 30 years of high-tech industry experience, including key leadership roles from the last 10 years in the messaging security space, Glen Vondrick heads Sendmail's global operations including sales, professional services, customer support, business development, marketing and manufacturing - directing teams located on three continents.
Prior to Sendmail, Vondrick served as President and Chief Executive Officer of FaceTime Communications, where he was responsible for repositioning the company to become the market leader in Instant Messaging management, compliance, and security solutions for Global 2000 enterprises. Vondrick has also held executive positions at Inference Corporation (acquired by eGain Communications in 2000), Autodesk Inc., and Ithaca Software (acquired by Autodesk in 1993) following a stellar sales and sales management career with CADG, Prime Computer Inc., and Honeywell Information Systems.
Vondrick received a Bachelor of Science degree in Business and Public Administration from the University of Arizona.
You can read his blog posts here.
Eric Allman
Chief Science Officer
As Sendmail's Chief Science Officer and co-founder, Eric Allman leads the company's technology strategy and direction. Allman authored sendmail, the world's first Internet Mail program, in 1981 while at the University of California at Berkeley. He continues to spearhead sendmail.org, the global team of volunteers that maintain and support the sendmail Open Source platform.
At the forefront of industry-leading trends and technology, Allman is currently a leader of the movement to adopt an international standard for Sender Domain Authentication. Allman, backed by a cross-industry group of companies (Cisco, Yahoo, PGP, et. al.), co-authored the draft specification for DomainKeys Identified Mail (DKIM), and submitted it to the Internet Engineering Task Force (IETF).
Before joining Sendmail, Allman served as CTO for Sift, Inc., which is now part of 24/7 Media, Inc. He was lead developer and provided a large-scale research software infrastructure on the Mammoth project at U.C. Berkeley. Allman has contributed as a senior developer at the International Computer Science Institute to neural network systems design. Allman was also Chief Programmer on the INGRES Relational Database Management System and an early contributor to Berkeley UNIX, authoring syslog, tset, the troff -me macros, and trek in addition to sendmail. For several years, he has co-authored the "C Advisor" column for UNIX Review magazine. He was formerly a member of the Board of Directors of USENIX Association and is currently a member of the ACM Queue Editorial Review Board.
Allman holds an Masters of Science degree in Computer Science from the University of California at Berkeley.
Stephanie Nevin
Vice President, Marketing
Stephanie Nevin brings more than 15 years of high tech industry experience to Sendmail. As Vice President, Marketing and Business Development, Nevin directs Sendmail's corporate and product marketing teams, and strategic alliances including: Technology, OEM, Channel, and System Integrator relationships.
Most recently, Nevin was a Business Development Executive with LRN, a leading Ethics and Compliance program provider, where she targeted Fortune 1000 companies in the western US to adopt, design and implement compliance and ethics programs. Prior to LRN, Ms. Nevin was Director of Worldwide Field Alliances at Sendmail where she developed channels for the launch of the Sentrion Email Gateway Security Appliance and expanded Sendmail's OEM partnerships. Previously, Stephanie held Sales and Business Development positions at eGain, and Face Time Communications.
Ms. Nevin holds a Bachelor of Arts in Business Administration from the California State University, Chico.
Sherry Walden
Vice President, Sales Enablement
Sherry Walden has over 20 years experience selling technology solutions, the last 7 years in the messaging, security, and compliance markets. As Vice President, Sales Enablement, Walden is responsible for the delivery of resources, services, and tools to increase the productivity of the field sales team. This includes lead generation programs, tracking and pipeline development as well as technical satisfaction in pre and post-sales.
Prior to Sendmail, Walden served as an executive at FaceTime Communications where she led major account sales in the Americas and developed indirect sales channels internationally. Under her sales leadership, FaceTime became the dominant market leader of solutions for compliance, security, and management of instant messaging within the Global 1000.
Previously, Walden has held management and technical sales positions at Inference Corporation and Texas Instruments.
Ms. Walden holds a Bachelor of Science Degree in Mathematics from the Florida State University.
Rene Pharisien
Vice President, Americas Sales
Rene Pharisien has been a successful sales leader and executive in the technology market for over two decades. As Vice President of Americas Sales, Pharisien is responsible for managing and growing Sendmail's product and services revenue in the United States, Canada, Latin and South America.
In his career, Pharisien directed high growth enterprise sales teams at Siebel Systems, Epiphany, 3Com, Sequent Systems, and Prime Computer. Most recently he held the position of Vice President of Worldwide Sales and Marketing for DecisionView following executive assignments with Niku and Kintera. He also formed his own investment advisory business helping early stage technology companies obtain first rounds of institutional financing.
Pharisien earned a B.S. degree in Marketing from Portland State University in Oregon.
Ian Emery
Vice President, Sales, EMEA
Ian Emery has over 30 years experience in selling and supporting technology solutions, the last 6 years spent in the messaging, security, and compliance markets. As Vice President, EMEA, Emery is responsible for managing enterprise and channel sales, marketing and professional services across Europe, Middle East and Africa.
Formerly, Emery worked at Tumbleweed Communications, the last three years spent as Managing Director, and managed their move into indirect channel sales. Previous to this he held senior roles in enterprise sales companies such as Oracle Corporation and Industri-Matematik.
Mr. Emery holds a BSc Joint Honours degree in Computer Science and Pure Mathematics from the University College of Wales, Aberystwyth.
Mark W. Davis
Vice President, Finance and Administration and Chief Financial Officer
Mark Davis brings more than 15 years of experience in corporate accounting, finance, tax, treasury and M&A to Sendmail. In his role as, Vice President, Finance and Administration and Chief Financial Officer, Mark leads Sendmail's operations, human resources, and finance teams.
Davis has a proven track record of providing vision, planning and concrete financial analysis. Prior to Sendmail, Mark was Director of Finance and Administration at Reconnex where he helped guide the company through periods of high growth and rapid expansion.
As Corporate Controller for CAPSCO, an electronic component distribution company, Davis was responsible for directing the firm's finance, budgeting, treasury, audit, tax, accounting, and long-range forecasting activities and led the M&A team during the company's multi-million dollar acquisition by TTI, Inc. Mark has also worked in corporate finance for North American Phillips and the mutual fund industry.
Mr. Davis holds a Bachelors of Science and a Masters in Business Administration from San Jose State University.
Gregory Shapiro
Vice President, Engineering and Chief Technology Officer
In his tenure at Sendmail, Shapiro has held prominent roles in the engineering, information technology, and business development departments, each time bringing the highest level of expertise and leadership to projects. After four years of leading Sendmail's products in production, he returned to improving those solutions, first in the business development group researching and evaluating partner products for the Sendmail Message Processing Engine and most recently as the engineering group's chief architect.
Prior to Sendmail, Shapiro began his professional career as a systems administrator for Worcester Polytechnic Institute (WPI) after graduating from WPI with a degree in Computer Science in 1992.
Shapiro is a FreeBSD committer, has served as program committee member for BSDCon 2002, and program chairman for BSDCon 2003. In addition, he has contributed to the past three editions of the O'Reilly sendmail book.
You can read his blog posts here.
Cheryl Widman
Vice President of Human Resources
Cheryl brings over 20 years of experience in business management and human resources to her role as VP of Human Resources. In this position she is responsible for organizational development, performance management, management coaching, policy recommendation, salary and benefits, team building, employee relations and the hiring process. Prior to this appointment, Cheryl served as Director of Human Resources at Sendmail.
Prior to Sendmail, Cheryl has held positions in the human resource departments of companies including Arrival Communications (multi-state telecommunications), Summa Management Associates, San Francisco Business Times, Automatic Data Processing, and United Cerebral Palsy Association.
Cheryl earned a Bachelor of Arts degree in business management from University of Central Oklahoma. She has also earned a certification from the Human Resources Certification Institute for Professional in Human Resources.